Hello dear, the split end problem is because we use 100% natural hair , raw unprocessed hair , after you use some times if use the hot iron then will affect the hair some, so need use hair conditioner to care . we will always offer you more than 12 months guarantee, no worry. and will look forward more business with you dear :)

Hello dear, we will always promise the best quality for you. and will look forward more business with you dear :)